Terms of Service

Welcome to RapidCapture. By engaging our agency, subscribing to our services, or deploying our embedded conversational interfaces, you agree to comply with and be legally bound by the following Terms of Service. These terms form a binding legal agreement between RapidCapture and your commercial trades business.

1. Definition of Service

RapidCapture provides custom high-velocity conversational lead generation and triage automation engines for specialized contractors. Our service encompasses the custom configuration, hosting, and technical management of an automation stack utilizing verified industry middleware and frontend components. Our system is explicitly engineered to capture five core customer variables (Name, Phone Number, Location, Initial Job Scope, and Urgency Parameters) and route them directly to your designated email inbox.

2. Financial Structures & Payment Architecture

By executing an onboarding agreement with RapidCapture, you formally agree to the following corporate pricing tiers:

• The Setup Fee: A one-time billing parameter of £1,000 covering the custom configuration, software alignment, asset building, and initial delivery of your dedicated lead capture embed code.
• The Monthly Retainer Fee: A recurring billing element of £200 per month. This subscription parameters covers continuous webhook performance auditing, technical system maintenance, API monitoring, cloud hosting infrastructure, and backend configuration optimization.

All subscription payments are managed securely through our designated merchant infrastructure. Ongoing maintenance billing occurs on an automated monthly cycle from the formal date of system transition following the initial proof deployment.

3. The 7-Day Proof Period Parameters

We provide an initial 7-day proof period to demonstrate the live efficacy of our capture architecture under realistic site traffic conditions. The rules governing this evaluation phase are absolute:

• RapidCapture will supply a custom line of implementation code to be deployed on your primary domain infrastructure. The integration and physical embedding of this code frame remains entirely the responsibility of the client or the client's designated web administrator.
• The evaluation period will run for a duration of exactly 7 consecutive calendar days from code generation.
• If you choose to terminate our partnership or cancel the service at any point prior to the conclusion of the 7th day, your specific Client ID will be deactivated on our backend infrastructure, rendering the code frame inert. No fees will be generated, and removing the legacy script frame from your website architecture remains your sole responsibility.
• Continued operation of the active lead engine past the 7-day evaluation window constitutes formal confirmation of service validation, triggering standard implementation billing terms.

4. Intellectual Property & Code Licensing

All core logical frameworks, middleware configurations, script arrays, automated prompt pathways, custom layouts, and webhook integration methodologies developed by RapidCapture remain the exclusive intellectual property of our agency. Clients are granted a non-transferable, revocable license to embed and run our functional code components strictly upon their verified corporate web domains throughout the duration of an active management subscription.

5. Structural Limitations of Liability

RapidCapture acts strictly as an infrastructure delivery partner. Our legal operational boundary is defined solely by the successful technical performance of our software engineering stack:

• Data Transfer & Integration: We are responsible for ensuring that inputs captured from end-users are accurately formatted into a five-point payload and immediately routed via secure webhooks toward your inbox. We accept zero liability for website performance anomalies, formatting conflicts, or platform errors arising from the manual installation or maintenance of our embed code by your internal systems or web administrator.
• No Conversion Guarantees: We do not offer warranties or commercial guarantees regarding the conversion rate of captured leads, your business's close rate, or the ultimate profitability of individual inquiries.
• Operational Conduct: RapidCapture maintains zero operational responsibility, oversight, or legal liability for the manual conduct, contractual agreements, safety practices, structural performance, or financial outcomes of any resulting on-site trade work executed between our clients and their end-consumers.

6. Termination of Management Agreement

Either commercial entity may terminate the ongoing system management agreement by providing thirty (30) days written notification via our verified channels. Upon termination of a recurring subscription, the technical licensing parameters immediately expire. RapidCapture will permanently disable your unique Client ID and disconnect all active middleware routers on our backend infrastructure. The physical extraction and deletion of the inactive script frame from your website backend remains entirely the responsibility of the client or your web administrator.

7. Document Evolution & Operational Inquiry

We reserve the operational right to update our legal terms to match technological advancements and system changes. Any modified text variants take impact immediately upon public update. For formal inquiries regarding this framework, please contact our administrative team via: hello@rapidcapture.co.uk.